Banco Industrial
Client: Banco Industrial
Location: Guatemala
Industry: Fintech, Payments & Banking
Solution: UI/UX Design, Front-End Development, Back-End Development, App Development
Technology: QA, Node, react y Figma
Business Background
Banco Industrial S.A. stands as a leading private financial institution in Guatemala, with a strong presence throughout Central America. With a widespread network of over 1,600 service points across the country and a workforce of 3,600 employees, the bank provides convenient access to services and seamless electronic transactions globally.
Renowned for its robust growth in assets, credits, and profits, Banco Industrial S.A. has established itself as a pivotal player in the region's financial landscape.
Get your solutionBusiness Goals
The primary objective of Banco Industrial S.A. was to enhance the way customers interact with the bank and advance their digital transformation efforts by developing and successfully launching a new mobile app. The goal was to create a modern, user-friendly application that would streamline customer interactions, offer convenient access to banking services, and integrate advanced features to meet evolving user expectations. By focusing on this digital upgrade, Banco Industrial aimed to improve overall customer satisfaction, drive engagement, and strengthen their position in the competitive financial services market. This initiative was crucial in ensuring that the bank stayed ahead of industry trends and provided a seamless, efficient experience for its users.
Solution
In response to Banco Industrial S.A.'s digital transformation initiative, The Flock collaborated with the bank's specialized team of six IT professionals to design a new mobile application focused on improving user engagement.
This cooperative strategy guaranteed the efficient development and triumphant market release of the app, showcasing the bank's commitment to innovation and customer-oriented solutions.
Results
The combined endeavor of Banco Industrial S.A. and The Flock culminated in the successful deployment of the mobile application after months of dedicated effort. The app's launch made a substantial impact, now serving the entire user base of the bank.
This achievement not only underscores the efficacy of the collaborative initiative but also reaffirms the bank's dedication to embracing technological advancements to enhance customer service and elevate overall user experience
