Cux
Client: Cux
Location: Argentina
Industry: Pharma & Health Tech
Solution: Custom Software Development, Web Application Development, MVP Development, Architecture design, Artificial Intelligence, Database Development
Technology: ChatGPT API, C# ,ReactJS, AzureTables, PostgreSQL, Stripe
Business Background
CUX, founded by Connie Ansaldi, is a startup that emerged from a need identified during the pandemic, where quarantine generated deep feelings of anxiety and loneliness. The confinement exposed the growing need for 24/7 emotional support
CUX is an emotional well-being assistance tool powered by artificial intelligence, available to listen to you 24 hours a day. It is a safe space for active listening, created for you to express your emotions and share what you are going through.Specially designed to listen, help, and provide emotional support, CUX does not offer diagnoses or treatments. The CUX community is a space for individuals seeking emotional support, advice, and a safe place to share their experiences without being judged
Get your solutionBusiness Goals
To become the leading emotional companion powered by AI, replicating the personality of its creator, Connie Ansaldi. During the pandemic, Connie established a support network on Facebook groups and Instagram, but the overwhelming demand exceeded her capacity to respond. Thus, the goal became to provide continuous support to everyone in need through a 24/7 live chat
Solution
A Progressive Web App (PWA) was developed featuring an interface system that utilizes OpenAI as the response engine. The system operates with a learning base that emulates the profile of the founder, combined with a dynamic prompt system that adjusts response instructions based on the tone of the conversation
Each comment is analyzed by another AI that continuously evaluates the individual's emotional state. In the community section, the AI enhances the visibility of forum messages from people experiencing similar situations, fostering a supportive environment
Results
The project was a tremendous success. Today, CUX has 20,000 organic users who use the app daily. CUX not only enhances the general well-being of participants but also provides them with strategies to manage adverse situations, promoting a more constructive and compassionate approach to oneself during difficult times
CUX has created the Happiness As A Service Company (HAASC) Certification alongside a team of professionals to measure the emotional health of your company. Happy companies are made up of happy people. Our certification is based on this premise, evaluating not only job satisfaction but also the emotional connection of your employees with corporate culture, leadership, and growth opportunities. How happy is your company?
CUX offers assistance, support, and guidance on any issue affecting the emotional health of your employees, providing continuous improvement tools and support based on existing CBT protocols and specially designed by the professionals working at CUX
